At Penco, we pride ourselves on Customer Service. We hope that participating in our evaluation will help us continue to improve our company.


PENCO SERVICE EVALUATION:
On a scale from 1 - 5 (1 = poor; 2 = needs improvement; 3 = satisfactory; 4 = good; 5 = excellent) please answer the following:

1. Did we arrive on time? If not were you informed prior to your scheduled time that the technician was going to be late?

2. Was the technician’s attire and speech professional?

3. In your opinion was the work done in a timely manner?

4. Did the technician have the material and tools to perform the work at your home or business?

5. Did the work you received meet or exceed your expectations?

6. Once the Technician finished, was the work completed clearly explained to you?

7. When the work was completed did we leave your home or business clean?

8. Would you recommend Penco to your family and friends?

9. If you would please take a moment to give us any other comments or ideas that will allow us to better serve you in the future.


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